FAQ

Do you provide instruction manuals?

We do! Click here to view all of our product manuals.

Do the backup camera systems work at night?

Yes - most of our backup cameras come with infra-red lights and all come with excellent night vision.

Do the camera systems come with everything needed to install?

Yes, all components necessary for installation are included in our camera system packages.

Will I be able to install a camera system myself?

Many people do have the handiness to install our systems without having to hire assistance. Otherwise we recommend professional installation as they can guarantee that the system is installed correctly. Click here to search for a recommended installer in your area.

How do the systems receive power?

Most systems need just 12V power and they receive this either from the cigarette lighter or straight from the vehicle's fuse box.

Do the systems function properly in rain and bad weather?

All of our backup cameras are completely waterproof and will function perfectly in all weather conditions.

Can the camera systems remain on to view continuously while you drive?

Yes, they can. You can wire the systems to stay on as long as the vehicle is on or to come on only in reverse.

With a quad view system, do you need to connect all trigger wires to see all camera views?

No, trigger wires do not need to be powered to see camera views. Simply navigate to the preset quad view option from the monitor menu.

Can I customize a system?

Yes, most of our systems are customizable and all components in our wired systrems are interchangeable. Custom orders can be placed at (800) 764-1028.

What is the lead time on orders?

Most orders will ship on the same day. Our shipping cut-off time is 2:00pm EST Mon-Thurs and 1:30pm on Friday.

Does Rear View Safety offer pricing for dealers and fleets?

We most definitely do! You can apply for the dealer program here and fleet program here.

Does Rear View Safety only sell backup cameras?

No, we carry a multitude of vehicle safety solutions including Dash Cameras, Backup Sensors, Mobile DVR's and many other safety accessories.

Does Rear View Safety ship internationally?

Yes, we ship to any and every place in the world! (where shipping is available)

What methods of payment do you accept?

We accept all major credit cards as well as Paypal.

Does Rear View Safety offer a warranty?

Yes, all of our products come with a one year warranty. An extended two year warranty is also available for purchase.

When will my order ship?

FedEx Ground Shipping, Next Day, 2-Day, and Express Saver services placed before 2 PM will be shipped out the same day. Free shipping will ship within 1-5 business days. More info here.

How do I place a tax exempt order?

On-line orders are NOT tax exempt. If a customer wants to place a tax exempt order, they will need to send us the tax certificate BEFORE order is placed; after which a regular account will be set up for them, and then their order must be called in. An online order can not be retroactively refunded AFTER it's been placed.